Paid Account Manager  

Brief Overview

You spend a pretty big chunk of your life at work, so who you work with matters. A lot.

This is one of those agencies where the people genuinely make a difference. They’re bright, ambitious, and very good at what they do, but there’s no airs and graces, no big egos, and no sense that everyone needs to prove how clever they are.  They help ambitious B2B brands grow through strategy, creative, digital and performance, bringing together great thinking, good design and the data to make sure it actually works.

They’re grounded, decent people who like working together. They have a laugh, they help each other out, they listen, and they’re comfortable admitting when they don’t know something. Senior people are approachable, opinions are welcomed and you’re trusted to get on with your job without someone constantly looking over your shoulder.

And that makes a bigger difference to your working life than people sometimes realise.

What you’ll be doing

Projects are integrated but this role has a lean towards paid media & you’ll be the person clients trust to join the dots.

Working alongside strategists, creatives, developers, and digital specialists, you’ll turn client objectives and commercial challenges into clear, clever and effective marketing plans.

You’ll have your fingers across a broad range of digital & marketing activity – paid media, SEO, content, creative, analytics, user journeys and more, making sure everything works together rather than operating in separate little silos. You’ll lead client conversations, shape strategy, challenge thinking when needed and keep projects moving in the right direction.

And importantly, you don’t need to be a paid media or SEO guru.  There are specialists around you who know their channels inside out. What matters is that you understand the principles, know what good looks like and can have a sensible conversation with a client about what’s happening.  If a client asks, “Why has our paid campaign dipped?”, you don’t need to personally rebuild their Google Ads account. You just need to be able to understand the issue, ask the right questions, explain things clearly and give clear, concise, and commercially sensible advice.

In other words, you need to be able to hold a civilised conversation with a client without reaching for the jargon bingo card.

What we’re looking for

You’ll probably have around 2-4 years’ experience, client side or agency, with a genuine understanding of digital marketing and how the different channels fit together.  As you can see, we’re quite open on experience, and this one is more about the person.

B2B experience is important. You’ll understand that B2B marketing isn’t simply B2C with a bigger PowerPoint deck, and you’ll be comfortable talking to senior clients about their brands, customers, challenges and commercial objectives.

You’re happy about getting stuck in, good to be around & comfortable leading client conversations.  In short, someone who can take something complicated, make sense of it and explain it in plain English.  Someone who can challenge a client without becoming confrontational, influence without dominating and bring a bit of calm when everything around them is moving at 100mph.

Most importantly, you’ll be a good human being.

What’s in it for you

Up to £40,000, hybrid working (2 in, 3, home) genuine flexibility and a team that seems to understand that people have lives outside of work.

You’ll also get an L&D allowance, generous holiday with the option to earn and buy more, a health cash plan, pension and plenty of scope to develop your skills and career.

But probably the biggest attraction is the people.  It’s an agency where you’ll be trusted, listened to and encouraged to have an opinion.  If you want to work somewhere that’s ambitious about the work but refreshingly down-to-earth about everything else, it’s definitely worth a conversation.